We support organizations in enhancing
performance, productivity and effectiveness
through revitalized workforce relationships and
leadership practices.
Copyright © 2011 New Beginnings Career and College Guidance; © 2011 Elsdon Organizational Renewal
Send an e- mail to renewal@elsdon.com or newbeginnings@elsdon.com with questions or comments.
Send an e- mail to renewal@elsdon.com or newbeginnings@elsdon.com with questions or comments.
Purpose
While we spend much of our communicating time listening, estimates show that 70-90% of communications are filtered or changed by the listener. It is not surprising that successful organizations recognize the importance of effective listening. This workshop equips participants with effective listening skills.
Approach
This half-day or full-day workshop, which is built on a foundation listening assessment instrument, strengthens listening skills in receiving, attending to, interpreting and responding to verbal messages and other cues such as body language. It enables participants to understand their natural listening preferences as a combination of five styles, and how to relate their listening approach to the situational context in which listening is occurring. It contains the following elements:
-Overview of listening
-Communication barriers
-Identifying your listening approach
-Understanding different listening approaches
-Using different listening approaches
-Toward more effective listening
-Practicing effective listening
Outcomes
As a result of this workshop participants will be able to:
-Listen more effectively, avoiding miscommunication
-Describe their own listening preferences
-Understand the preferred listening approach in given situations
-Understand the preferred listening styles of others and how to communicate more effectively with them
These gains in listening capability translate directly to enhanced organizational effectiveness.
While we spend much of our communicating time listening, estimates show that 70-90% of communications are filtered or changed by the listener. It is not surprising that successful organizations recognize the importance of effective listening. This workshop equips participants with effective listening skills.
Approach
This half-day or full-day workshop, which is built on a foundation listening assessment instrument, strengthens listening skills in receiving, attending to, interpreting and responding to verbal messages and other cues such as body language. It enables participants to understand their natural listening preferences as a combination of five styles, and how to relate their listening approach to the situational context in which listening is occurring. It contains the following elements:
-Overview of listening
-Communication barriers
-Identifying your listening approach
-Understanding different listening approaches
-Using different listening approaches
-Toward more effective listening
-Practicing effective listening
Outcomes
As a result of this workshop participants will be able to:
-Listen more effectively, avoiding miscommunication
-Describe their own listening preferences
-Understand the preferred listening approach in given situations
-Understand the preferred listening styles of others and how to communicate more effectively with them
These gains in listening capability translate directly to enhanced organizational effectiveness.
Listening