We support organizations in enhancing
performance, productivity and effectiveness
through revitalized workforce relationships and
leadership practices.
Copyright © 2011 New Beginnings Career and College Guidance; © 2011 Elsdon Organizational Renewal
Send an e- mail to renewal@elsdon.com or newbeginnings@elsdon.com with questions or comments.
Send an e- mail to renewal@elsdon.com or newbeginnings@elsdon.com with questions or comments.
Purpose
Given that conflict can arise in any situation where our concerns or wishes differ from someone else's, it is not surprising that we experience conflict routinely and frequently. However, most people struggle with generating constructive outcomes from conflict, to their detriment and to the detriment of their organizations. This workshop and individual coaching provide skills needed to deal effectively with conflict.
Approach
The half-day workshop, building on information from a conflict mode assessment instrument, includes the following components:
-Overview of types of conflict
-Five modes for handling conflict
-Understanding your own conflict mode: Thomas-Kilmann conflict mode instrument
-When to use different modes
-Understanding effective conflict resolution
Individual coaching around conflict resolution complements the workshop and can form the basis of a personal conflict skill building process.
Outcomes
Improved capability to constructively address conflict
-Strengthened team interactions
-Reduced stress
-Enhanced leadership effectiveness
-Greater personal fulfillment
-Enhanced organizational effectiveness
-Stronger affiliation of people with an organization
Given that conflict can arise in any situation where our concerns or wishes differ from someone else's, it is not surprising that we experience conflict routinely and frequently. However, most people struggle with generating constructive outcomes from conflict, to their detriment and to the detriment of their organizations. This workshop and individual coaching provide skills needed to deal effectively with conflict.
Approach
The half-day workshop, building on information from a conflict mode assessment instrument, includes the following components:
-Overview of types of conflict
-Five modes for handling conflict
-Understanding your own conflict mode: Thomas-Kilmann conflict mode instrument
-When to use different modes
-Understanding effective conflict resolution
Individual coaching around conflict resolution complements the workshop and can form the basis of a personal conflict skill building process.
Outcomes
Improved capability to constructively address conflict
-Strengthened team interactions
-Reduced stress
-Enhanced leadership effectiveness
-Greater personal fulfillment
-Enhanced organizational effectiveness
-Stronger affiliation of people with an organization
Managing Conflict