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Fourth Quarter 2009       Bringing Work to Life        Volume 6, Number 4   

 

In This Issue

 

·    Career Stepping Stones

·    Health Care

·    Quotes

·    EOR Mentions

·    About EOR

 

Contact Us

Tel.  925 838 2362

 

 

Ron Elsdon, Ph.D., is founder of Elsdon Organizational Renewal (a division of Elsdon, Inc.), which focuses on supporting organizations enhance effectiveness through revitalized workforce relationships and leadership practices.  Prior to establishing his practice, Ron held senior leadership positions at diverse organizations.  Ron is also co-founder of New Beginnings Career and College Guidance, which provides caring and personalized help to individuals and families in career guidance, coaching and college planning.

 

 

Ron is author of Affiliation in the Workplace:  Value Creation in the New Organization, a book describing leadership approaches to integrate the needs of the individual with the needs of the organization for the benefit of both.  Ron holds a Ph.D. from Cambridge University in Chemical Engineering, an M.A. from John F. Kennedy University in Career Development and a first class honors degree from Leeds University in Chemical Engineering.  With his co-author he was awarded the Walker Prize by the Human Resource Planning Society for the paper that best advances state-of-the-art thinking or practices in human resources.

 

 

 

 

 

 

 

 

 

Welcome

Welcome to the latest issue of Bringing Work to Life. 

We explored the following topics in the past twelve issues (all newsletters are available at www.elsdon.com/newsletters.htm):

o   Portfolio careers (Third Quarter 2009)

o   Career windows (Second Quarter 2009)

o   Handling upheaval (First Quarter 2009)

o   Career transformation (Fourth Quarter 2008)

o   Career interdependence (Third Quarter 2008)

o   Demystifying workforce metrics (Second Quarter 2008)

o   Transforming a Human Resources (HR) career (First Quarter 2008)

o   Stewardship and governance (November/December 2007)

o   Finding the peaks (September/October 2007)

o   Career plateaus – what to do about them (July/August 2007)

o   Workforce planning (May/June 2007)

o   Assessing your organization (March/April 2007)

In this issue we address “Career Stepping Stones.” 

Career Stepping Stones

One of my favorite places to spend time is in the hills and valleys of the gently rolling landscape near our home in Northern California.  My wife and I will sometimes walk along a familiar path that takes us across several streams.  In the Fall, after Summer’s heat, there is little water flowing.  But in Spring, after Winter rains, there can be a good flow of water.  The streams are there for meandering cows, curious deer and other local wildlife.  And for walkers like us to cross.  Over the years some stones in these streams have become just right for stepping on.  In fact some streams have several sets of such stepping stones, offering a choice of crossings. Some stones are like boulders, solid and impregnable, others move when touched so it’s easy to lose footing. 

And it’s like this with our careers.  Career stepping stones are those jobs or positions we take that allow us to contribute and develop.  They provide continuity to our unfolding work life.  They allow us to move forward in manageable steps.  Some career stepping stones provide solid support; others tilt and throw us off.  In some cases we may have a choice of stones to step on, in other cases there may only be a single option. Some choices may happen during times of calm, others when there is upheaval all around.  Let’s look at what this means for framing our career path, here’s how we might visualize stepping stones.   

 

It’s important to be clear about the destination.  To know why we are stepping on that first stone and where we would like the stones to lead.  While we may not know how many streams we’ll encounter or where the overall journey will take us, we can see the immediate destination, that beckoning bank of the present stream, while having a sense of the longer term path.  For example, stepping out of a technical role into a business role provides an opportunity to acquire a new set of skills.  It might open long term entrepreneurial or senior leadership options. 

Different kinds of stepping stone offer various experiences: 

bullet Organizational stepping stones
bullet Moving among organizations means learning how to adapt to different cultures and gathering insight into different practices while contributing accumulated knowledge and experience.  For example, understanding the different driving forces in the public and for-profit sectors and the attributes of each.  Stepping stones in the organization direction can help provide flexibility in being able to adapt quickly to the changing work world.
bullet Functional stepping stones
bullet Even small organizations need functional capacity in wide ranging areas that include content expertise, operational capability, marketing and sales skills, financial acumen including accounting and treasury functions, leadership and visioning, information technology, research, and human resource and workforce development capabilities.  Stepping stones into some of these functional areas offer exposure to the breadth of skills needed to be effective in today’s complex work world.
bullet Educational stepping stones
bullet Formal educational paths whether in accredited degree programs, certificate programs or targeted vocational areas provide an opportunity to redirect a path forward.  It’s possible here to lay stones in a new direction, to create new paths.
bullet Experiential stepping stones
bullet Experiencing into new roles and functions often provides the most effective learning path, particularly when supported by mentoring and coaching.  The following two figures from separate studies, underline the advantages of on-the-job training:

 

 Source:  IBM and Economist Intelligence Unit, structured interviews with 400 HR executives in 40 countries 

 

Source:  Human Capital Institute Webinar, September, 2009, Citing a Survey of HR and business leaders in 798 organizations 

bullet The type of learning interaction, whether directly with others or through on-line media provide another variety of stepping stone.  Perhaps surprisingly, the emerging Millennial generation (born between 1977 and 1997) prefers personal contact whether in a group setting or in a mentoring relationship as shown in the following figure:

 Source:  Human Capital Institute Webinar, July, 2009, Citing a Survey of 656 Millennials

In addition to the type of career stepping stone, there are some other factors to consider when reflecting on a path forward: 

bullet How long to remain on a career stepping stone?
bullet This is affected by the nature of the working relationship with an organization.  A dynamic, supportive relationship that is growing and evolving speaks to the benefit of a long stay.
bullet How large a step to take between stones?
bullet This involves a personal decision about the balance between risk and pace.  Larger steps likely mean greater risk but at an accelerated pace.
bullet How long a path to take?
bullet This speaks to factors such as personal comfort with ambiguity that may accompany an extended stay on the path, and balancing practical needs with the need for exploration.
bullet Responsibilities to self and others
bullet Movement from one career stepping stone to another affects other people.  Understanding these implications and balancing personal and communal responsibilities are important considerations.  This is particularly true in our emerging world of career interdependence (Bringing Work to Life, Third Quarter 2008).

Embarking on a path along career stepping stones may seem daunting, exciting or a combination of both.  It raises a question, what if we fall off a stone?  Just as on those lovely walks, it’s sometimes refreshing to fall into the water.  To be unencumbered by the “shoulds” of a predetermined path and accept the remarkable gifts that accompany serendipity.  As long as our path is not across a raging torrent that could carry us away, occasional spills into the water offer the opportunity to refocus and reset the direction.  If we keep falling in, then a mentor or friend might help us keep our balance.  We may also need to look carefully at the stones to assess their solidity. 

A much worse fate is stay on the bank, never taking that first step.  For that can limit the full expression of who we are.  Just as we are taking these steps, perhaps a little hesitantly, so are the organizations with which we are associated.  Our steps help guide our organizations and communities on paths that make this a better place for all of us. We are part of bringing forth a new Spring. 

Health Care

Health care in the U.S. has become the Civil Rights issue of our time. Just as in earlier times when slavery and child labor were finally abolished after much resistance, there are powerful forces seeking to prosper at the expense of many today by perpetuating inefficient and unjust health care insurance practices.  Insurance companies seek to maintain today’s status quo, profiting at the expense of many.  Unfortunately they are aided by those many politicians who receive their financial support.  The questionable tactics used by insurance companies to advance their position were clearly described in a recent Bill Moyers interview with Wendell Potter, previously head of Public Relations for CIGNA: 

http://www.pbs.org/moyers/journal/07102009/profile.html

Here’s one perspective about the current situation and the resistance to real reform:

 

Source:  Physicians for a National Health Program

The growth of the private health care insurance administrative bureaucracy in the U.S. is shown in the following figure and contrasted with a much smaller increase in the number of physicians (the following figures are provided by Physicians for a National Health Program):

 

Recently I was the unfortunate recipient of an e-mail carrying propaganda about the Canadian health care system.  In the absence of factual information this e-mail provided one negative anecdote.  Here are the facts (from Physicians for a National Health Program):

Health care costs are much lower in Canada than in the U.S. and they have increased much more slowly since a national health plan was enacted in Canada:

 

 Outcomes are better:

 

 

  

 So not surprisingly few Canadians seek treatment in the U.S.:

  In summary:

Source:  Michael Rachlis MD, Progressive Democrats of America, June 16, 2009

People in the U.S. understand the serious need for fundamental health care reform to eliminate the bureaucratic nightmare that exits due to private insurance: 

chart one

Source:  Ruy Teixeira Center for American Progress,  June 15, 2009,  citing Kaiser Family Foundation (not Kaiser Permanente)

People also recognize the value of a public health care option:

 chart two

 Source:  Ruy Teixeira Center for American Progress,  June 15, 2009,  citing Kaiser Family Foundation (not Kaiser Permanente)

and the criticality of such an approach to address inflated administrative costs from the private insurance bureaucracy, which are escalating at an alarming and unsustainable rate:

chart three

Source:  Ruy Teixeira Center for American Progress,  June 15, 2009,  citing Kaiser Family Foundation (not Kaiser Permanente)

Not surprisingly the majority of physicians today support a single payer system of national health insurance:

 

We need an approach that has these attributes:

·        Everybody is in, nobody is out

·        It’s portable when moving to different jobs

·        It provides access to many skilled health care providers

·        It’s sustainable with administrative costs about one fifth of our current insurance bureaucracy

·        Nobody is bankrupted by health care costs 

Single Payer is an approach that does this.  It’s a highly efficient way of paying for health care through a single organization.  Health care continues to be delivered through multiple providers giving broad choice about where services are received.  Everybody is in; nobody is out, even when between jobs, and nobody is made bankrupt by health care expenses.  Experiences in other countries show the Single Payer approach to be more effective in delivering better health care outcomes, for example people live longer, as we saw in an earlier figure.  Sometimes we are given a remarkable gift; Single Payer health care is such a gift.  It benefits each of us and our economy.  We have compelling information that points to the success of the Single Payer approach in other developed countries (Bringing Work to Life, Second Quarter 2008).  It is our duty and responsibility to seek health care justice for all, the Civil Rights issue of our time.  This means at a minimum establishing a strong public option, and, as soon as possible, embracing a Single Payer approach. 

Quotes

“Courage, my friends; ‘tis not too late to make a better world.”

Tommy Douglas (founder of the Canadian health care system – a national hero)

"Too often we underestimate the power of touch, a smile, a kind word, a listening ear, an honest compliment, or the smallest act of caring, all of which have the potential to turn a life around."

Leo Buscaglia (from ACAeNews)

Elsdon Organizational Renewal (EOR) Mentions

·        Reviews of “Affiliation in the Workplace:  Value Creation in the New Organization.”  Ron Elsdon.  Praeger,  Westport, CT (2003)

o   Harvard Business School

·        HBS Working Knowledge: Organizations

o   Global Diversity Institute

·        Global Diversity Institute - The Journal of Diversity Praxis

o   Journal of Asian Economics

·        ScienceDirect - Journal of Asian Economics : Ron Elsdon, Affiliation in the Workplace: Value Creation in the New Organization, Praeger Publishers, Westport, CT (2003) 280 pp. (hardcover), ISBN 1-56720-436-8, $49.95.

o   Greenwood Publishing Group

·        Affiliation in the Workplace — www.greenwood.com

·        Chapter titled “How Can You Grow Your Practice with Purpose?” in National Career Development Association Monograph, “Starting and Growing a Business in the New Economy”  Edited by Sally Gelardin, 2007

·        Recorded webinars for the American Institute of Chemical Engineers

o   Staying Career Fit in Turbulent Times

·        http://apps.aiche.org/chemeondemand/Preview.aspx?ID=5b5ab7c8-d88a-4592-8b97-0a8c25eeea59

o   Networking and Connecting

·        http://apps.aiche.org/chemeondemand/Preview.aspx?ID=ccdc8053-0321-4c3f-b1c7-8c4254e2fffb

o   Progressing in Your Organization

·        http://apps.aiche.org/chemeondemand/Preview.aspx?ID=3fd526f3-ac7e-4a3e-b70b-08d771211e46

 

·        Webcast for the Human Capital Institute (and associated white paper)

o   Building Workforce Affiliation to Keep Your Best and Brightest Talent

·        http://www.humancapitalinstitute.org/hci/research_community_product.guid;jsessionid=8C417EAC34880D6A38E82D4FBE2598C4?_webcastID=74366

·        Recorded webinar for the Project Management Institute 

o   “Becoming Career Fit in Turbulent Times”

·        http://pmi-issig.org/Default.aspx?tabid=319

·        “Building a Strong Workforce Through Affiliation.”  Chapter 26 in “On Staffing: Advice and Perspectives from HR Leaders.”  Eds.  Nicholas Burkholder et al, John Wiley & Sons, Inc., Hoboken NJ (2004)

o   http://www.wiley.com/WileyCDA/WileyTitle/productCd-0471410691,descCd-tableOfContents.html

·        “The Growing Divide Calls for Advocacy.”

o   Article in March, 2007, NCDA Career Convergence magazine

·        http://209.235.208.145/cgi-bin/WebSuite/tcsAssnWebSuite.pl?Action=DisplayNewsDetails&RecordID=947&Sections=&IncludeDropped=1&AssnID=NCDA&DBCode=130285

·        “Reaching for Our Deep Gladness”

o   Article in May, 2005, NCDA Career Convergence magazine

·        http://209.235.208.145/cgi-bin/WebSuite/tcsAssnWebSuite.pl?Action=DisplayNewsDetails&RecordID=625&Sections=6&IncludeDropped=&AssnID=NCDA&DBCode=130285

·        Mention in article on cost of turnover

o   East Bay Business Times, April 2005

·        Turnover costs exceed employers' estimates - 2005-04-25

·        “Worklife Survival:  Finding a Fit”

o   Article for HR West, February 2005 (Northern California Human Resource Association)

·        http://www.nchra.org/StaticContent/Download/EXT0205007.pdf

·        Interview in the education field “Affiliation as a Unifying Principle in Education”

o   Career Pro News

·        Affiliation and Education

·        MBTI Step II workshop

o   CCDA News, April 2005

·        Local Chapter News

·        Review of ICDC Global Issues Forum

o   CCDA, January 2005

·        ICDC Global Issues Forum

 

About EOR:  Our Value Contribution

We enhance your workforce, leadership and organization by:

·        Using proprietary approaches to understand workforce and leadership challenges

·        Creating tailored action plans and solutions to strengthen workforce and leadership practices

·        Building individual capabilities and contributions

We enable you to focus on external results and building value, confident that your organization and leadership are operating at peak effectiveness.

Our Mission

To support your organization by enhancing performance, productivity and effectiveness through revitalized workforce relationships and leadership practices. 

Our Approach and Values

We tailor our engagements to the needs of each organization with a process designed to surface critical issues, identify root causes, build effective solutions, monitor progress and implement.

With a scope that ranges from system and organizational interventions to work with individuals, our focus is on the heart of the relationship among the individual, the organization and the community.  We believe that organizational and community prosperity are built on enabling each person to fulfill his or her potential.

Our Services

We work with individuals and groups in your organization to drive performance and development for both the short and long term.  As a result people will choose to work in your organization and will prosper there.

We bring solutions when you need to:

·        Reverse declining revenues and performance

·        Revitalize your workforce

·        Stem the loss of key talent

·        Redirect your organization to new areas

·        Stop losing customers or market share

·        Penetrate new markets

·        Combat aggressive competitors

·        Handle major change

·        Break down communication barriers

·        Energize your leadership team

·        Successfully build on an acquisition or merger

Our proprietary services include:

·        On-site career services that support the development of your workforce, build strength in depth, increase individual fulfillment and affiliation, and accelerate  productivity growth

o   On site career counseling

o   Individual and group delivery

o   Metrics to guide on-going system enhancement  

o   Integrated with the needs of your organization

·        State-of-the-art tools to take the pulse of your organization and then move to action

o   Web enabled systems

o   Experts to gather and analyze information, moving your organization to action

·        Individual leadership coaching to give you world class leadership capabilities

o   Leaders who know themselves and their aspirations, build their capabilities and become catalysts developing others

·        Workshops to build interpersonal skills in your organization so that:

o   Communication is timely, concise, accurate and personal

o   People listen to each other

o   Negotiations are quick and effective

o   Differences create rather than destroy value

o   Teams move forward, get results and quickly commercialize new products and services

o   People understand and link their motivations to your organizational needs

o   Your teams understand what it takes to create a committed, energized workforce

o   People use their time well

·        Systems that make it easy to drive performance and build capabilities by:

o   Linking objectives throughout the organization

o   Strengthening key competencies

o   Making sure you have the bench strength where and when you need it

o   Giving people tools to take charge of their own careers and development and have a major long term influence on your organization

·        Proprietary simulation and modeling techniques that let you explore how to maximize the value of your workforce

o   Move from guessing what might happen to looking in depth at the financial impact of different approaches

 

 

 

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